CARM Affinity Questions

When registering to CARM, you will be asked to answer two of the following affinity/security questions:

i) Transaction number and total duties and taxes on a B3 (Canada Customs Coding form) or through the electronic data interchange (EDI);

ii) Transaction Payment Amount;

iii) Statement of Account balance.

If you need assistance obtaining the responses to the affinity/security questions, please complete our Affinity Request Form. For $ 15.00, and we will email the answers to the contact associated with your PF Collins' account.

We're here to help guide you through registration to the CARM Client Portal and answer any questions you may have. For more information on CARM or to sign up to our newsletter, please contact us at [email protected] or visit pfcollins.com/carm.

Please Note:

1. Due to CBSA's internal data and processes, PF Collins does not take responsibility for the accuracy of information provided in relation to CBSA's affinity questions. We can only provide information based upon our own transactions and payments to the CBSA as your Customs Broker.

2. For security purposes, PF Collins will forward the affinity answers only to the contact associated with your account.

3. This service is only available to current clients.

4. Service fee is non-refundable.

Business Number(Required)

Company Name(Required)

Contact Name(Required)

Phone(Required)

Email(Required)

Billing Information(Required)